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Cyberthreats in Travel Industry & 11 ways to keep in mind to mitigate risk


Travel & Tourism is one of those industries which has positioned itself on the digital domain on account of the widespread digitalization going around the world. With seamless collaborations from hotels, transport facilities as well as payment gateways. Travelling to your intended location has probably never been easier. Whether it be a vacation, casual outing or Business trips, Travel platforms can save you a lot of money and time by bringing all the relevant information to the consumer at one platform. Thereby saving precious time if it were to be done manually. All of this has resulted in the Travel Industry becoming the second fastest growing industry in the world.

Technology however is a double- edged sword and as business scales more towards digitalization to better align with their business objectives, the m ore they are exposing themselves to various cyberthreats & attacks. This ease of access doesn’t come without total absence of risks. Now as most of the consumer data has moved to the cloud this information whether financial in from of credit cards, personal or other information, & use prescriptive or predictive model to support real-time decision making, their rich data becomes a valuable asset. Hence it is the prime target for cyberattacks.

Travel and Tourism industry therefore need to employ end - to - end security utilizing and leveraging the latest cybersecurity techniques and AI onboarding solutions to effectively & Proactively combat these risks.

So how can travellers mitigate cyber risk?

  • Turn off or lock your phone or tablet at airport security.
  • Avoid accessing sensitive data and networks when traveling.
  • Limit remote access to your device, disable Bluetooth and Wi-Fi.
  • Create a Wi-Fi hotspot via your smartphone and use a Virtual Private Network to encrypt your data, even if it makes your connection slower.
  • Assume conference room microphones, telephones and video-conferencing equipment are compromised.
  • Take as few devices with you when you travel as possible and never leave them un-attended.
  • Charge devices by plugging a supplied power cord into a regular electrical outlet or using your own battery-powered mobile charging device.
  • If you must recharge via USB at a station, power off the device before plugging it in.
  • Do not use any device offered to you by a third party and never allow anyone e4lse to use your devices.
  • Don’t download any software onto your devices during your visit and get your IT team to check your devices post-trip
  • Assume any device screened as part of border controls has been exploited.