Security Operations Center

In today’s threat-heavy world, tools alone are not enough. You need a live, intelligent, and adaptive force behind those tools. Infopercept’s Security Operations Center (SOC) is built to monitor, detect, analyze, and respond to cyber threats—across your cloud, on-prem, hybrid, application, and OT environments—24x7x365.

Core SOC Capabilities

Function	What We Do	Benefits
Continuous Monitoring	24/7 collection and correlation of logs/telemetry from endpoints, networks, cloud, applications & OT	Real-time alerting and anomaly detection
Threat Detection & Intelligence	Uses SIEM, XDR, EDR, threat feeds, and behavioral analytics to identify threats early	Precise, context-rich alerts
Incident Response & Triage	Structured playbooks to contain, eradicate, and recover from incidents based on priority	Swift action, reduced impact
Threat Hunting & Forensics	Manual and automated hunting to identify hidden threats using behavioral baselines and IOC/IOA mapping	Detect stealthy or advanced attacks
Compliance & Reporting	Prebuilt and custom reports mapped to regulations like ISO, PCI-DSS, HIPAA, GDPR, SEBI, RBI, and more	Audit-ready documentation
Continuous Improvement	Review and refinement of detection rules, playbooks, and configurations post-incident	Stronger detection and response over time

SOC Expertise: Our Multi-Layered Human Intelligence

The strength of any SOC lies in its people. Infopercept’s SOC is operated by multi-tiered cybersecurity experts, each specializing in different phases of threat defense and response.

Expert Level	Role	Responsibilities
L1 Analysts (Monitoring Specialists)	First-line defenders	Monitor alerts, escalate true positives, document events
L2 Analysts (Incident Responders)	Tactical responders	Deep dive on escalated alerts, initiate containment, validate incidents
L3 Analysts (Threat Hunters)	Proactive defenders	Perform threat hunting, build use cases, analyze anomalies and attacker behavior
SOC Engineers	Platform specialists	Manage SIEM, SOAR, EDR integrations, optimize data sources, rule tuning
Digital Forensics Experts	Evidence analyzers	Investigate endpoints and systems post-breach, collect forensic artifacts
SOC Managers / Shift Leads	Operational oversight	Ensure SLA adherence, drive collaboration, maintain shift efficiency
CTI Analysts (Cyber Threat Intelligence)	Contextual intelligence	Correlate alerts with external threats, enrich detections with TTPs
Red Team Consultants	Attack simulation experts	Emulate attacker behavior to test SOC detection & response effectiveness

This layered approach ensures every alert is examined with context, every threat is met with a measured response, and every gap is closed proactively.

SOC Operations Model

Onboarding & Baseline Setup

Integrate telemetry from all relevant data sources (cloud, endpoints, network, OT, applications)
Define business-critical assets, risks, and threat models

24/7 Managed Detection & Response

Global team coverage with continuous monitoring and escalation management
Real-time alerts triaged by human experts, not just automation

Incident Containment & Resolution

Activate playbooks for high-priority incidents
Work with internal teams to isolate, eradicate, and recover affected systems

Threat Hunting & Behavioral Analysis

Conduct proactive hunts for hidden attackers or APTs
Use MITRE ATT&CK mapping, anomaly detection, and behavioral baselining

Feedback Loop & Continuous Optimization

Monthly or quarterly reviews to fine-tune rules, use cases, and response efficiency
Lessons learned converted into improved SOPs and playbooks

SOC Efficacy Metrics

We don’t just monitor—we measure everything. Our SOC's success is based on real, quantifiable performance.

Metric	Industry Range	Metric Industry Range Infopercept SOC Target
Time to Detect (TTD)	8+ hours	< 1 hour
Time to Respond (TTR)	2–6 hours	< 30 minutes
Incident Containment Rate	60–70 %	≥ 90 %
False Positive Ratio	60–80 % of alerts	< 25 %
Threat Hunt Frequency	Ad-hoc in most orgs	≥ 2 per month
Monthly Reporting Accuracy	Varies	100 % dashboard clarity
Executive Escalation Support	Manual / delayed	Available 24/7

Why Choose Infopercept SOC

Benefit Area	Value Delivered
End-to-End Coverage	From detection to remediation across cloud, endpoint, OT, and app environments
People + Process + Platform	Balanced triad for cyber resilience
Cross-functional Expertise	Red teams, blue teams, threat hunters, and compliance specialists under one roof
Flexible Engagement Models	Managed, co-managed, or hybrid SOC to match your maturity and need
Clear SLAs & Executive Reporting	Transparency with business leaders at every step

Infopercept Security Operations Center (SOC)

Your Cybersecurity Command Center—24/7 Detection, Response & Resilience