Garmin's recent "blue triangle" smartwatch bug caused many users' devices to become unresponsive, with affected models including Forerunner and Fenix series watches. The issue, suspected to be related to a software update, led to frustration as Garmin's official fixes required factory resets, causing data loss. Users criticized Garmin's response, citing poor customer support and lengthy troubleshooting steps. Some customers expressed their intent to switch brands due to Garmin's history of unaddressed bugs, raising concerns about reliability, especially for outdoor and diving watches. While Garmin's hardware and battery life remain praised, persistent software issues have damaged user trust.

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